MTN Nigeria SME data has announced the introduction of MTN Auto Top-Up, a solution designed to help customers manage their data availability and airtime need more seamlessly by setting a time or threshold for automatic airtime and data recharges.
ADEKUNLE ADEBIYI, DIRECTOR OF SALES AND DISTRIBUTION
Adekunle Adebiyi, Director of Sales and Distribution, commented on how critical the overall subscriber experience is to MTN’s innovation drive, saying: “We are committed to delivering a superior experience to our customers by addressing their pain points, meeting their needs, and creating value. We understand that disconnecting due to lack of airtime or data is inconvenient and can be embarrassing, which is why we introduce MTN Auto Top-Up, which eliminates the problem.
The Auto Top-Up solution gives MTN customers full control to easily manage their airtime with a simple and secure one-time setup and registration process. It can be accessed through the MTN Web app, USSD, and MyMTN, allowing new and existing subscribers to activate auto-recharge, manage payment threshold and preferences, review transaction logs, add payees, and cancel. automatic recharging whenever they want.
Once a customer has entered their top-up preferences, Auto Top-Up monitors their balance and, using the payment details provided, ensures that top-ups are automatically repeated based on selected criteria.
“With the introduction of Auto Top-Up, we are confident that our customers will have a seamless and distinctive digital experience with new levels of simplicity and convenience when it comes to recharging their lines,” added Adebiyi.
To activate automatic recharge and experience an easy automatic recharge, MTN subscribers can visit https://mtnautotopup.mtnonline.com/